McMillan Technical Publishing
The change is so great that it is possible to say that ' ' the world is in way to a revolution in the form to make comrcio' ' (KALAKOTA and WHINSTON, 1997, P. 28). But these changes alone if had become perceivable the great mass of users in the decade of 90 with some advances technological as the reduction in price of the hardware and software, popularizao of the Internet, improvement in the telephonic infrastructure and of nets, development of protocols and intuitivos specification of standards, development of softwares of navigation. TERMOLOGIAS OF COMMERCE I deal the ELECTRONIC It electronic makes use of diverse used terminologies to describe different applications and managemental layers, techniques and, beyond public politics of use, standardization and security, going of infrastructure of net until the common structure business-oriented and services some of them are: e-payment;?e-security;?e-SCM;?legal and-taxes and aspects;?e-CRM;?e-procurement;?e-learning;?e-banking among others. BENEFITS OF the ELECTRONIC COMMERCE Benefits of the Organizations? Expansion of market and low investment; Reduction of costs; Automatization of the flow I negotiate of it; New ways to manage the suppliment chain and value; Low cost in the communication; It improves the image and the services to the customer. Benefits of the Consumers? More options of choice; Availability of the services 24 hours; Detailed excellent information and more; Special delivery; Interaction with other consumers; Lesser prices in virtue of the competition.
Benefits of the Society? Bigger equality of access the information; Reduction of the differences between countries and cultures; Easiness to disponibilizar products independent of the size of the company or geographic area; CHALLENGES OF the ELECTRONIC COMMERCE Exactly with all the presented benefits I deal that it electronic bring for the organizations, customers and society still to enxergarmos many challenges: Privacy; Logistic; Payments; Security; Delivery of the products; Interaction of the systems I deal of it electronic with applicatory and the existing data bases; Infrastructure of the telecommunications still needs to improve; CONCLUSION In the age where we live where each time but the technologies enter in to our deal it houses electronic come being influenciador of the use of the Internet and need to be brought up to date, to know the easinesses and the technological innovations this is the great challenge for companies, customers and suppliers. The companies constantly pass for changes searching the new techniques, new the applicatory ones, the new forms of vender more for less, using of products as sites of collective purchases or its proper sites, a new segment of market come if stabilizing to each day and new forms of I deal electronic can appear, therefore the technology is a constant change. BIBLIOGRAPHICAL REFERENCE CHOI, Soon-Yong, STAHL, Dale, WHINSTON, Andrew. The economics of electronic commerce. Indianapolis: McMillan Technical Publishing, 1997. KALAKOTA, R., WHINSTON. the B.
Eletronic Commerce: managers guide. Addison Wesley INC., 1997. ALBERTIN, Alberto L. Electronic Commerce: models, aspects and contributions. So Paulo: Atlases, 1999. ZWASS, Vladimir. See more detailed opinions by reading what busy bodies offers on the topic.. International Journal of Electronic Commerce, v. 1, N. 1, fall 1996, P. 3 – 23. 1 Francisca Daniely Da Silva of the Angels Analise and Desenvolvimento for Internet FATENE
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